Your system will be inspected within a day or two to ensure it meets code. This is completed by an inspector who has jurisdiction in your area. If a building permit was required, the city will also conduct a building and sometimes fire inspection. Depending on your utility, there may be a separate utility inspection before they approve rebate payments and/or interconnection to their grid.
Your final payment–20 percent of the total project cost–is due after your system passes final inspection.
Once we receive your final payment, we will mail out any referral checks. Please allow two to three weeks for us to process your referral rebate.
After inspection is passed, Washington utilities will install the production meter, usually 7-10 business days later, but the timing depends upon your utility. If you live in Seattle, the wait for your meter may be longer, although your system may be up and running.
Some utilities in Oregon do not require production meters. We will let you know if you will be getting one.
After your system passes inspection, we will mail you an envelope with a thumb drive with digital copies all of your receipts (keep in the event of a tax audit) and system manuals.
About 30-45 days after your installation, Washington residents should receive a certification letter from Washington State University. Put this in a safe place!
We also encourage you to talk to your family and friends about going solar so that all of you can take advantage of our referral program. You can earn up to $500 for every person you refer who goes solar with us!
It’s your responsibility to keep an eye on your inverter and make sure it’s functioning.
Your system will not function if the power goes out. While this seems contrary to having solar, the system shuts down so that power isn’t fed back to the grid, thereby protecting utility workers who are trying to make repairs.
You will be able to see on your inverter how much power your system is generating at any given time. However, if you want to chart your home’s energy production and consumption, you will need a separate monitoring system, which we offer at an additional cost.
“Best explanations of any company we interviewed and beautiful work. We ran into a small glitch with the monitoring system and they took complete responsibility for this and worked with us until it was right–a sign of a good company not only when everything goes smoothly, but ability to manage the unexpected.”