Solar and Storage
Built for the Northwest

  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 Mark Kholdi 
 
17 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
My experience with A&R Solar ultimately earned five stars, not because everything went perfectly, but because of how they responded when something went wrong.

I live in a condo in a connected building, with a common-element roof managed by the HOA. The solar layout needed to respect the boundary between my unit and the neighboring unit, but instead several panels and mounting points were installed over my neighbor’s unit.

The original design had the property line in the wrong place; that was caught during permitting, and A&R produced corrected plans that were approved. Unfortunately, those corrected plans never made it into the installer’s workbook, so the crew arrived with the outdated layout and installed from the wrong version.

I did not discover the mistake until about six weeks later, when my understandably very upset neighbor brought it up during an HOA meeting.

I contacted A&R around 4:00 PM on a Tuesday. By 4:55 PM, they had confirmed what happened, accepted responsibility, and committed to fixing it. There was no defensiveness or effort to shift blame.

Gene was extremely communicative throughout the process. He kept me informed, offered to speak directly with my affected neighbors, and I received zero pushback on anything I asked for regarding the repair work.

A&R treated the issue as a priority. They rearranged other installation schedules so they could move the affected panels the following Monday, less than a week after I first contacted them. They also subcontracted a roofing company to repair the areas where mounting hardware had been installed and provided documentation and warranty coverage for that work.

This was a significant and preventable mistake, and finding out about it six weeks later at an HOA meeting was not how I wanted to learn about it. But I think you learn much more about a contractor when something goes wrong than when everything goes according to plan.

A&R took full ownership, prioritized the correction, communicated clearly, and followed through. Based on how they handled the situation, I would absolutely work with them again.
  
 
 
 
 
  
 
 
 
 
 Tim Van Dyne 
 
28 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
It's been the best 10 months since A&R Solar installed our system (panels and battery) on our home.
Our electric bills have been minimal which is great, but the A&R team made the entire project simple, professional and on budget without any surprises.
  
 
 
 
 
  
 
 
 
 
 Diana Barnes-Brown 
 
32 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
We reached out to A&R Solar after Purelight Power went bankrupt and all their staff disappeared, breaching their contract with us to maintain warranted panels and equipment. Previously, Purelight had done a "repair" that actually broke one of our microinverters and left 4 panels offline, leading to significant power loss and a big increase in our electrical bill, so we were pretty desperate for help with undoing the damage Purelight had done.

A&R fixed our broken microinverter, and when a part was super late they graciously comped us for it. Excellent work, prompt service, and professional and polite techs and workers across the board. We will absolutely be using them when we convert to a generator/battery model within the next few months. Highly recommended!
  
 
 
 
 
  
 
 
 
 
 Marilyn Stangl 
 
34 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Your team was absolutely amazing, going above and beyond to do a fantastic job on our new solar panels. I was in awe of their agility and the perfection of their work. Thanks so much!
  
 
 
 
 
  
 
 
 
 
 Pete Demoreuille 
 
39 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Heartily recommend A&R!  They were excellent throughout the process: planning, establishing a timeline, delivery of equipment and installation.  Everyone I met was friendly, enthusiastic about solar, and did great work.  Appreciated little things like they took the "more complicated, but nicer looking" way to route cables through the house, and in general their attention to detail.
  
 
 
 
 
  
 
 
 
 
 Jim Gearhart 
 
41 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
A great experience all the way through, from planning to powering up. The system designer was better informed about local regs than other companies we asked, the installation went smoothly, and on connection day the support team walked me through a glitch with our generator switch.
  
 
 
 
 
  
 
 
 
 
 Ashley Jamison 
 
46 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Our solar panels were recently disconnected due to the inverter part malfunction. The A&R solar team got us back up and running in no time with great guidance and communication. Highly reccomend working with them!
  
 
 
 
 
  
 
 
 
 
 Andrew Peterson 
 
47 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
They did a wonderful job installing the panels and educating us on the system. Our setup was a bit more complex and they quickly resolved app issues. Lovely!
  
 
 
 
 
  
 
 
 
 
 Stan C Smith 
 
48 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent company to do business with!
Transparent, quick response to questions, installers pleasant to be around.
FranklinWH batteries working well, very clean install.
  
 
 
 
 
  
 
 
 
 
 Shammi Mohamed 
 
48 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
A R Solar was vey helpful with our decision to go solar. From the start, there were no sales pressure tactics. There was vey clear communication of requirements, design, trade offs, and what we can expect. Once engaged, they were able to fit us on an earlier schedule.

During installation, they had to make a small design change that required resubmitting our permits with the city. They worked their best to expedite that process. We did have to wait for the city to finish inspection and PSE to energize the system. Despite the minor delays, the system was operational before their original estimated date and we were able to grab the last days of sun in the summer.

The installation technicians were very knowledgeable and gave me a run down of the system after the installation. Happy to see the exact net metering numbers in the app which helps keep track of total savings, etc. Current performance in the summer seems really good. Will know exact annual savings after first full year of seasonal cycle. A R Solar guarantee a minimum annual offset from solar production.

Given that PSE is likely to switch to asymmetric net metering soon, it was easy for me to make that decision to lock in symmetric net metering prices for the next 30 years now. Combined with the impending energy price crisis from current geopolitical factors, this decision was easier for me to take.
  
 
 
 
 
 
 
 
 
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